FAQ
Q1.What does WishSINO do?
A: WishSINO provide services include mold design & manufacturing, injection mold, injection production parts, electronic design & manufacturing, PCB layout, PCB assembly, prototyping, SMT & DIP, through hole assembly, material procurement, CNC machining, product assembly, packing ect services.
Q2: What type of CAD files do you accept?
A: We are able to accept STEP, STP, IGS, STL, X-T files. If you would like to send us your file via email attachment, please send it to frank.liu@topwellspring.com.
Q3: How long does it take to build an injection mold?
A: In general, it will take 2-4 weeks, depending on the complexity and cavity Number of the mold. And 15-30 business days for mass production.
Q4.What are some benefits of outsourcing my manufacturing to wishsino? Does offer engineering assistance?
A: We enable our customers to reduce their operating costs and delivery requirements by taking advantage of our professional design, manufacturing, procurement knowledge and experience. Yes. our engineers provide assessment of existing designs and assist in new designs to optimize manufacturability (DFM), minimizing costs and achieving quicker time to market.
Q5. How can you keep your promise about quality?
A: We have an independent quality department to check every step by IQC, IPQC, OQC.If there are any defective items we willl take corrective action to ensure the elimination of the root cause of defects. When you get the goods and find there is a defect after check. We promise to accept your asked return at our cost or provide replacement free.
Q6: Are my files safe?
A: Your files are held in complete safety and security.We protect the intellectual property for our customers in the whole process.. All documents from customers are never shared with any third parties. We are willing to sign NDA effect by customer side local law and promising to keep customers data in high confidential level.
